1. Employee Relations & Engagement
The Engagement and Employee Relations department enables a culture that embodies our leadership principles and where all employees feel safe, valued and inspired to perform at their best. The team looks after employee relations, our health and wellbeing programme, “Work Safe. Live Well.” and employee engagement.
Employee Relations is our proactive approach to ensuring that all employee relation matters are handled in a fair, consistent manner, in line with our core values and our company principles. The department regularly checks on employee satisfaction through our Pulse survey and Great Place To Work surveys. These surveys and feedback from focus groups are used to drive our #WeAreLidl people strategy. Our people strategy is underpinned by our core values, Trust, Recognition, Responsibility and Respect, and is based on people, processes and culture. Effective employee engagement ensures that all employees are aligned, motivated and performing to the best of their ability.
Some exciting projects the department work on are the onboarding process, our Sports & Social Re-Launch, “Newbridge 2”, a project group working on the new Newbridge RDC which is due to open late 2019, Mental Health Awareness and lots more.
2. Recruitment & Employer Brand
The Recruitment and Employer Brand department at Lidl has two unique angles that are entirely different, but go hand in hand. The Employer Brand side of the department focuses on attracting the right talent to our business. This ranges from market research to design and working closely with our in-house and external Communication and Marketing teams to find the best way to advertise our vacancies across Ireland.
Recruitment is responsible for the strategic development of recruitment tools that continue to make our processes more efficient and effective, always making sure we are adhering to our procedure and hiring the right people for the right department.
Within the department we have the opportunity to work on a vast variety of projects and tasks. From creating informative videos, the development of our employer branding, the redesign of our graduate programme recruitment and onboarding process, Area Management recruitment tools and streamlining efficient recruitment process.
3. Learning & Development
The Learning & Development department contributes to the success
of Lidl by partnering with all departments and leaders within our business to drive learning and development that is strategic, measurable and effective. Working as a unified team with our colleagues in the regions, the team contributes to the growth and profitability of the business by providing colleagues with the tools and training necessary. The department trains and develops people for the role they are taking, the role they are in and the role they want.
The team has been working on a number of innovative projects including the award winning LMDI (Logistics Management Development Initiative), our “Leadership@Lidl” development programme, HR digitalisation, The Executive Leadership Programme and our exciting new Management Degree Programme launching this year!
4. HR Administration
The Payroll Operations team is a part of the HR Administration team
and responsible for efficient, accurate and effective monthly payroll runs for the two entities Lidl Ireland and Lidl Northern Ireland. The team supports our employees from a payroll perspective during their life cycle in Lidl – from preparing their contracts, setting them up on the payroll system, administrating and processing their benefits, calculating and collecting taxes, paying salaries, providing payslips, P60s, completing forms as requested, issuing different letters etc. At the end of their life cycle, the team terminates their employment, pays final salary and produces their P45s.
In order to do this, the team communicates and works closely with different stake holders; line managers, senior management, regional offices, the wider HR team and employees themselves by providing a full query management support for all of our employees across the island of Ireland via dedicated payroll hotline and/or email account. The Payroll Operations department supports different parts of our business by providing relevant payroll documents and reports on regular and ad hoc basis. The team looks after all statutory returns (Revenue, Social Welfare, CSO etc.) as well as third party partners (pension, healthcare, charity, bike to work, saver ticket etc). Finally, the team is supported and works very closely with other three teams in HR Administration; HR Admin Projects, Global Mobility and Employment Law.
HR Admin Projects
The HR Admin Projects team is responsible for the maintenance and improvement of all systems linked to HR and Payroll. In order to support the Payroll Operations team, the department must ensure that the SAP payroll system is up-to-date with all relevant Payment Options - BIK for Cars and Health Insurance, Budget Changes - Tax, PRSI and USC, and Time and Absence information (e.g. working times, Paternity Leave and Holiday). The introduction of any new schemes like the Christmas Savings Club must be developed, tested and implemented by the HR Admin Project team to ensure the correct processing, deduction and payment is made.
HR is going digital! The HR Admin Projects team is working on a number of projects to assist with the paperless process and the digitalisation of HR. Currently many of our processes involve the generation of a large amount of paperwork throughout the process which does eventually end up being stored digitally. On top of this, the systems that are used for the processing of employee data sit separately which results in a repetitive duplicate entry process by a number of different areas of the business. Some of the projects that will assist in reaching our goal of having an integrated system landscape to allow for an entirely digital process for the whole employee life cycle are “GPS: PA” (Global Personnel System: Personnel Administration), which is the biggest project currently in process; along with “OnBase”, a digital filing system, “Concur”, digital expenses, “Escriba”, contract generation tool and the highly anticipated ePayslips.
As part of the HR Administration team, the Global Mobility team enables our colleagues to move and travel between all Lidl countries whilst ensuring compliance with international taxation, entry regulation and registration at all times.
Global Mobility aligns (tax) compliance with the business compliance objectives to support international employee development and training to build social capital, business-relevant networks and multinational business understanding. The Global Mobility team supports the business and the employees with advice on business travel requirements, permanent transfers and business assignments including relocation packages and administration requirements.
The Employment Law team works to ensure that Lidl is aware of and complies with its legislative obligations in the area of employment law. They do this by providing support and advice to the business, keeping abreast of legislative changes and trends to ensure that all HR policies and procedures within Lidl are current, robust and compliant. The Employment Law team assists business leaders in practically applying HR procedures, thereby minimising risk to the business.
The majority of the Employment Law team's work falls under day-to-day operational business and case management, however, they assist other departments in rolling out their own projects such as the new Duty Manager role in Lidl Northern Ireland, working with Learning & Development on their new degree programme and being fundamental players in the revamped HR line manager training.